Legal

Privacy policy
Hexta AI, Inc.

Last updated: May 15, 2026. This policy describes how we collect, use, and protect information when you use our websites and services.

1. Information we collect

We collect information you provide when you create an account, request a demo, or contact us. This includes names, email addresses, company information, and phone numbers. We also collect usage data about how you interact with our platform and diagnostic logs needed to operate the service securely.

2. How we use your information

We use information to provide, maintain, and improve our services; send technical notices; respond to your questions; and communicate about new features. We do not sell your personal information to third parties. Voice recordings and transcripts are processed according to your enterprise agreement and retention settings.

3. Sharing and subprocessors

We share data with vetted service providers who assist with hosting, telecommunications, security monitoring, and customer support. A current list of subprocessors is available upon request and in your order documentation.

4. Security

We implement administrative, technical, and physical safeguards designed to protect information. No method of transmission over the Internet is 100% secure; we continuously test and improve our controls.

5. Your choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or export personal data, and to object to certain processing. Contact privacy@hexta.ai to exercise these rights.

6. Contact

Questions about this policy: privacy@hexta.ai. Security disclosures: security@hexta.ai