Balance and Transaction Inquiries
Instant balance checks and transaction history, voice-authenticated and secure.
BankingZero hold time.
Zero hold time.
Every account question resolved.
PCI-DSS compliant voice agents for balance checks, fraud alerts, card services, and collections.
91%
First-call resolution
0s
Hold time
PCI-DSS
Level 1 compliant
60%
Cost reduction
What Hexta AI handles in Banking and Finance
Fraud Alerts and Disputes
Detects and escalates fraud in real time with full context passed to live agents.
Card Services
Handles card replacement, limit changes, travel notices, and PIN resets.
Loan and Mortgage Inquiries
Loan status, payment due dates, escrow questions, and payoff amounts.
Account Services
Opens service requests, processes address changes, and handles beneficiary updates.
Outbound Collections
Payment reminder and renewal outreach with empathy and compliance built in.
See the Banking and Finance agent live
Watch Hexta AI handle real banking and finance call scenarios in a 20-minute demo.